13 July 2021
Please note that due to the current protest action, the Department has decided to close its service desks at the Metro Centre, Thuso House and across all Regional offices.
Clients are encouraged to use the digital platforms that were made available in compliance with the Covid-19 National Lockdown Regulations.
Development Planning Directorates can be reached using the following methods:
PLANNING LAW ENFORCEMENT
Built environment complaints (including illegal building, illegal land use, zoning, additions, alterations, building developments, building signage and outdoor advertising) can be reported to ComplaintsPLE@joburg.org.za.
BUILDING DEVELOPMENT MANAGEMENT
Building plan submissions can be made via email to BuildingApplications@joburg.org.za.
For BDM enquiries, contact the officials listed below:
Send your property related requests to the following:
• Zoning information: firstname.lastname@example.org
• e-Property information subscribers: email@example.com
• Digital data and mapping: firstname.lastname@example.org
• All CGIS customer queries: email@example.com
• All property ownership related queries: firstname.lastname@example.org
• Liquor, Environmental health, Gambling and Trade Local Authority approvals: email@example.com
Please note: You are required to register as an e-Services client in order to access the Online Maps website. Online Maps website support is available via firstname.lastname@example.org and email@example.com.
LAND USE DEVELOPMENT MANAGEMENT
Land Use Applications – firstname.lastname@example.org
Legal Admin Applications – email@example.com
Once the applications are scrutinised, an invoice will be issued to applicants, with details for an EFT payment. Applications are only registered once proof of payment is received. For LUM enquiries, contact Marietjie Reinecke MarietjieR@joburg.org.za or 082 417 5705. For Legal Admin, contact Thabo Underman on ThaboU@joburg.org.za or 065 887 8524.
Additional supporting documents for Land Use Applications and Legal Administration will also be done via the above emails. Members of the public/applicants should refer to the City’s website for further details and requirements on the submission process of applications electronically.
Chief Specialist: Communication and Stakeholder Liaison
081 235 4999